Wrong email in Adobe sign

New Here ,
Mar 25, 2021 Mar 25, 2021

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When sending out an Adobe Sign, my email address is my personal one. I signed in with my work email, my online account and Adobe both show the new email address. Could you please assist me how to set it up right?

Thank you,

 

M.

 

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Adobe Employee ,
Mar 25, 2021 Mar 25, 2021

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Hi Whistler

 

Hope you are doing well and sorry for the trouble. As described, When sending out an Adobe Sign, the email address is your personal one and you want to change it to your work email.

 

Please Contact Adobe Sign support team for the specific steps to fix the issue as the steps can vary depending on the scenarios. Make sure you log in with your Adobe ID under which you have the Adobe Sign subscription. For more information please check the help page: https://helpx.adobe.com/sign/kb/how-to-change-the-email-address-of-adobe-sign-account-adobe-sign.htm...

 

Regards

Amal

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