Copy link to clipboard
Copied
When I try to combine my files, acrobat starts to get the files ready and then it shows that it has failed because of some error occurring. I even tried to combine files I have combined before and the same has happened to them, so I know that it is a problem with acrobat and not my files. How can I rectify this.
Copy link to clipboard
Copied
Hi daicheese,
Are you trying to combine files in Adobe PDF Pack (either online or via Reader) or in the Acrobat desktop application?
If you're using Reader, please choose Help > Check for Updates and make sure you're using the most recent version.
If you're using PDF Pack, please clear the browser cache and try again, or try converting using a different browser. Also make sure there are no firewall or proxy settings that are limiting your access to the Internet.
Please let us know how it goes.
Best,
Sara
Copy link to clipboard
Copied