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Adobe Acrobat Pro 2017.011.30188 (Mac Version) update error

New Here ,
Dec 14, 2020 Dec 14, 2020

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I noticed the new update of Adobe Acrobat Pro 2017 of Mac Version (2017.011.30188) has something wrong happening.

When I extract one page from a PDF File and decide to save it as a single file, when I tap save button, Save as PDF window is open, but I could not continue to save it to a specific place and I have to close this window. After I tap "Save" again, tis issue appears once more and I wonder whether it is a bug in this new update.Screen Shot 2020-12-14 at 18.24.13.png

TOPICS
Combine files , Comment markup and annotate , Create PDF , Organize PDF pages

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Adobe Employee ,
Dec 16, 2020 Dec 16, 2020

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Hi Qianxin,

 

Thank you for reaching out.

 

As the "Save as PDF" window opens blank, please try the troubleshooting steps suggested in this help document:

https://helpx.adobe.com/acrobat/kb/blank-save-as-dialog-mac.html

Check if that resolves the issue.

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

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