Adobe Acrobat Pro DC - Sharing PDFs via DC - How Do I Set The Time Zone / Region?

Report · Jan 17, 2019

I send PDFs via Document Cloud within the UK but the messages with the downloadable link arrive in my contacts inboxes with a different Time Zone stated within the text body of the email.

E.g I just sent some reports out at 19:35 GMT but the emails say they were shared at 11:35am PST.

Where do I set the Time Zone in my Adobe settings?

Many thanks

Alan Watson

Report · Jan 25, 2019

Hi Alan,

I send PDFs via Document Cloud within the UK but the messages with the downloadable link arrive in my contacts inboxes with a different Time Zone stated within the text body of the email.

Are you using the "ShareFiles" feature of the Document Cloud web service Or send for signature ? Could you please share the exact workflow and the URL on which you are working on?

E.g I just sent some reports out at 19:35 GMT but the emails say they were shared at 11:35am PST.
Where do I set the Time Zone in my Adobe settings?

When you send a file, it picks the time set for your system. Please checked the system time as well as the time zone set up for email.

Regards,

Akanchha