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Adobe Document Cloud Mobile link issue

Guest
Apr 02, 2016 Apr 02, 2016

Hello team. First of all I would like to congratulate you on such a good product which I enjoy using.

I would also like to point out one issue I experienced a few days ago which is connected to Mobile Link feature.

As you know its really great that you can open a document from desktop and continue reading it later on mobile device. For this to work of course the document is uploaded to your server and then downloaded on the mobile device or another desktop computer.

The issue is that some of the document i open are just in temporary use and they are uploaded to the server as well what is also desired. When i clear the recent list from my mobile device. The cleared files are a cleared on the document cloud as well. But when i clear the recent list from my computer using Adobe Reader DC the files are not cleared on document cloud.

The effect of this bug is that after some time i had really long list of recent files in document cloud. I tried to mange the list by deleting the recent file list in document cloud. The effect was that all the files which i saved in document cloud were deleted as well. So how can i mange the files in these situations? I do not want to have my document cloud space full with files which I opened one year ago just for reading some information from it.

The functionality should work in a way that If i clear the recent files from document cloud recent file list then all should be cleared but the one i saved on document cloud should stay there.

Aso the bug with desktop adobe reader dc should be fixed.

Hope my thoughts will help you improve the product.

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