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Adobe export lengthy time uploading short documents

New Here ,
Jun 21, 2018 Jun 21, 2018

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Adobe currently experiencing significant delays uploading/converting PDFs of any size. 

Problem has spanned past 10 days.

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correct answers 1 Correct answer

Adobe Employee , Aug 07, 2018 Aug 07, 2018

Hi ElspethVMcPherson,

We apologize for the delay in response to your query.

There might be some intermittent issue with the website itself which has now been resolved. So you can check whether the services are up and running or not?

If the file size exceeds the 100MB limit then that might cause problem or taking longer time to upload.

Document Cloud Help | File size limitations

If you have managed to find the solution to then please share your findings.

Regards,

Akanchha

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Adobe Employee ,
Aug 07, 2018 Aug 07, 2018

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Hi ElspethVMcPherson,

We apologize for the delay in response to your query.

There might be some intermittent issue with the website itself which has now been resolved. So you can check whether the services are up and running or not?

If the file size exceeds the 100MB limit then that might cause problem or taking longer time to upload.

Document Cloud Help | File size limitations

If you have managed to find the solution to then please share your findings.

Regards,

Akanchha

Likes

Translate

Translate

Report

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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