Adobe Export PDF, installazione pack annuale già pagato su nuovo computer

[lisab49725067]

Ho acquistato un pack per esportare i pdf che scadrà nel marzo 2018, ma da quando ho cambiato il computer, non funziona più.

Cosa devo fare?

[AkanchhaS · Accepted solution]

Hi lisab49725067

As mentioned above, that it expires in 2018 so the subscription is still active which you can continue using on new computer.

Adobe Export PDF is an online service that you can access online via https://cloud.acrobat.com/exportpdf  or you can install the Adobe Reader DC desktop application through- Adobe Acrobat Reader DC Install for all versions

To activate the service of Export PDF, you need to "Sign In" using your Adobe ID under which you have subscribed for Export PDF.

Let us know if you still experience trouble accessing your service.

Regards,

Akanchha

[francovis]

Dopo aver acquistato e pagato Adobe export PDF tutti i file già presenti sul mio PC si aprono, ma poi appare una finestra con l'invito alla prova gratuita che ovviamente non voglio. Quindi clicco su "esci" e purtroppo si chiude anche il mio file. Ovviamente c'è un errore. Cosa fare?

[Meenakshi Negi]

Hi francovis,

Thank you for reaching out.

Adobe Acrobat Export PDF is an Adobe Document Cloud service that lets you reuse valuable content stored in PDF files. Instead of retyping the information, use your Export PDF subscription to turn PDF files into editable Microsoft Word, Excel, and RTF (rich text format) documents. 

You may use the service via the Acrobat online account. Sign in using your Adobe ID on the following website: https://adobe.ly/43z8CmF. Then go to Convert > Convert from PDF > Export PDF.  Check if you can export the PDFs.

Could you please let us know if you are using the Acrobat Reader or the Acrobat desktop application? It seems that you have installed the Acrobat trial version. If you share a screenshot or a screen recording of what happens, we can share the correct information with you.

Let us know if you need any help.

Thanks,

Meenakshi

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