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Adobe Export PDF is not converting files to Word

New Here ,
Jan 24, 2019 Jan 24, 2019

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I've been using Adobe Export PDF for years. I had 6 pdfs to convert to Word. 4 of the pdfs converted, 2 will not. They just sit there. Is there a fix?

Nevermind. As soon as I finally asked this question, now it's working.

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correct answers 1 Correct answer

Adobe Employee , Apr 27, 2019 Apr 27, 2019

Hi guruterak46442831

Glad that you have figured out the solution. There might be some intermittent issue with the service.

If there's anything else that we can help you with, please do let us know.

Thanks,

Akanchha

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Community Expert ,
Jan 24, 2019 Jan 24, 2019

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Adobe Employee ,
Apr 27, 2019 Apr 27, 2019

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Hi guruterak46442831

Glad that you have figured out the solution. There might be some intermittent issue with the service.

If there's anything else that we can help you with, please do let us know.

Thanks,

Akanchha

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New Here ,
Apr 21, 2022 Apr 21, 2022

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I am not able to convert files from Pdf to word and asking me to have a new subscription and a free trial for one week ??? I was not able to sign as well.

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New Here ,
Aug 19, 2022 Aug 19, 2022

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Manal"  Pls send me the key strokes to prvent Adobe to stop making all my downloads converted to PDF files before I open them....I am needing to be able to send and receive Word docs that are reasier to edit when in Word not in PDF folders.  Many thx.  Vb, John Oler

[Personal details removed by moderator: Please do not share your personal information on public platform]

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Adobe Employee ,
Aug 20, 2022 Aug 20, 2022

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Hi John,

 

Thank you for reaching out.

 

Would you mind sharing more details about the workflow you are looking for?

Are you downloading files in PDF format or other formats?

If you are downloading the PDFs, there is nothing we can do. You will either need to convert them to Word files.

Or you may try opening them using MS Word directly.

Check if that helps. 

 

Thanks,

Meenakshi

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New Here ,
Aug 19, 2022 Aug 19, 2022

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Unable to convert documents because I have been asked to pay for what I have already paid for?

Can I speak with your sales people please?

 

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Adobe Employee ,
Aug 31, 2022 Aug 31, 2022

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Hi Cosmas25720953kecr,

 

Sorry for the delay in response.

 

We did check your account with the email address used to sign in here on the community page.

There is no active subscription in your account.

 

Please let us know if you are using the subscription using the alternate email address and still experiencing the issue.

 

NOTE: do not share your email address or personal information on the community pages or other public websites.

 

Thanks,

Meenakshi

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