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Adobe Export PDF

New Here ,
Feb 15, 2018 Feb 15, 2018

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I purchased Adobe Export PDF and apparently lost it on upgrading my iMac OS to High Sierra. I recently paid for the annual fee. Should I cancel for this non-available service or should I consider downloading it again?

Thanks, Mike

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Adobe Employee , Feb 15, 2018 Feb 15, 2018

Hello Mike,

As per the description above, I can understand that you have an active subscription to Adobe ExportPDF on your current Adobe ID, and you are not able to use the services, Is that correct?

The record shows that you subscribed to Adobe ExportPDF on your current Adobe ID, you can access the services through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari.

Apart from the Adobe ExportPDF subscription, you are not sub

...

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Adobe Employee ,
Feb 15, 2018 Feb 15, 2018

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Hello Mike,

As per the description above, I can understand that you have an active subscription to Adobe ExportPDF on your current Adobe ID, and you are not able to use the services, Is that correct?

The record shows that you subscribed to Adobe ExportPDF on your current Adobe ID, you can access the services through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari.

Apart from the Adobe ExportPDF subscription, you are not subscribed to any other Adobe subscription with your current Adobe ID.

You can check your plan details on Adobe.com under Plans and Products tab, or you can also refer to Manage your Creative Cloud membership  Link: https://helpx.adobe.com/creative-cloud/help/manage-cc-individual-membership.html#view-upgrade-change

For troubleshooting, related to Adobe ExportPDF, you can refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

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