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When I select convert it takes me to the web page to purchase the subscription that I am using.
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Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
-and troubleshooting FAQ https://forums.adobe.com/thread/1962238
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html
Why am I directed to a Forum when I purchase a subscription that is not working? I need help to get the documents converted from PDF to Word and I do not have the time to wait for responses on a forum type format.
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
never-displayed
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