I recently purchased a new laptop as replacement for one which is no longer operational. I need to download/transfer my subscription Adobe PDF Pack to the new machine. No where in my Adobe Account do I see where I was ever asked for information about the old laptop and I have had the PDF Pack since 2016. Instructions I have found on line refer to a block where I am to deactive the old laptop, etc. Anyone know how to help a technically challenged retired lady with this problem?