Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Adobe Pro DC license failure to authenticate

New Here ,
Aug 14, 2015 Aug 14, 2015

I have Adobe Pro DC.  I frequently receive the following error when I attempt to print a web page (in Firefox) to a PDF document: "Your request could not be completed. Adobe Acrobat license has either expired or not been activated.".  After receiving the error, the next attempt to print the same page normally succeeds.

Why is this occurring and what do I need to do to ensure that I never receive this blocking error again in the future?

Thanks,

Jeff Moritz

1.3K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Aug 16, 2015 Aug 16, 2015

Hi jeffreym13506886,

Please let me know the version of operating system installed on your computer?

Do you get this error message any where else, apart from trying to print PDF from firefox?

Regards,

Aadesh

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 16, 2015 Aug 16, 2015
LATEST

Hello; partner; good evening; remove and reinstall the browser; probably be with application installation error ... hugs ... Success !!!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines