cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Exit
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0
Upvote

adobe send and track not showing any views

Kite Distribution
New Here ,
Oct 12, 2017 Oct 12, 2017

I have a lot of Send and Track sent files but a number are showing 0 views even though we know they have been seen.

300
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
replies 1 Reply 1
latest latest Jump to latest reply
AkanchhaS Adobe Employee
Adobe Employee ,
Oct 12, 2017 Oct 12, 2017
LATEST

Hi Charlotteb,

How you have been using the Adobe Send & Track? Is it through the browser or through the Adobe Reader DC desktop application?

If its online via https://cloud.acrobat.com/send  then you must try using a different web browser and see of that helps.

Regards,

Akanchha

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
About Acrobat online
Acrobat Web Apps and Services
Open in a new window
Manage
Manage files
Open in a new window
File Size limitation
Open in a new window
Copyright © 2025 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices