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I have a lot of Send and Track sent files but a number are showing 0 views even though we know they have been seen.
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Hi Charlotteb,
How you have been using the Adobe Send & Track? Is it through the browser or through the Adobe Reader DC desktop application?
If its online via https://cloud.acrobat.com/send then you must try using a different web browser and see of that helps.
Regards,
Akanchha
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