Adobe Send & Track

[srkm3792399]

We are getting Internal Server Error when we try to email link and send document to cloud. Have not found any solutions to this problem.

The only one I found was that the account may be blocked. I spent hours looking for solutions and for an email or chat option or a Phone Number.

We are on an annual plan why is there no way to contact Adobe support?

[AkanchhaS · Accepted solution]

Hey Srkm,

Sorry for the delay in response to your query.

After the latest update to the Acrobat and Document Cloud service, the experience of using the Send & Track service has been changed but the services are still same.

As you have an active subscription of Send & Track registered to your account. So you should be able to access your service because the account hasn't been blocked.

You may try the steps mentioned in link- Share and track PDFs online using Adobe Document Cloud and see if that helps.

Regards,

Akanchha