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adobe update failed and now cannot export pdf from crystal report viewer

New Here ,
May 22, 2018 May 22, 2018

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Everything was working ok until I got a message saying Adobe failed to update, so I re installed it.

Now it won't export PDF reports from LLoyds online banking to print

I am struggling to find a fix, hope someone can help as I have a headache now

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correct answers 1 Correct answer

Adobe Employee , May 25, 2018 May 25, 2018

Hi Elainep,

Looking at the information shared above, I assume that you are trying to Export a pdf which is available online on a web?

You must save or download the pdf locally first, and then try exporting the file either online via- https://cloud.acrobat.com/exportpdf

or try with the desktop application Adobe Reader DC- Adobe Acrobat Reader DC Install for all versions 

Here is a detailed description of how Export PDF service works- Using Adobe Export PDF

Let us know if its still doesn't work.

Reg

...

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Adobe Employee ,
May 25, 2018 May 25, 2018

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Hi Elainep,

Looking at the information shared above, I assume that you are trying to Export a pdf which is available online on a web?

You must save or download the pdf locally first, and then try exporting the file either online via- https://cloud.acrobat.com/exportpdf

or try with the desktop application Adobe Reader DC- Adobe Acrobat Reader DC Install for all versions 

Here is a detailed description of how Export PDF service works- Using Adobe Export PDF

Let us know if its still doesn't work.

Regards,

Akanchha

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