After changing Adobe Id unable to send Signature.Please contact your IT administrator or Adobe support

[JBS26]

Changed my Adobe ID - now get this notice when I try and send for signature.  No IT Support - just me.  My only option for support seems to be this forum.  Can't get to any other help with Adobe.

[AkanchhaS · Accepted solution]

Hi Jimmy,

Sorry to hear about the trouble you are experiencing.

Do you have an Adobe Sign account or subscription with us? Or is it a free/trial account that you are referring to?

There could be a possibility that your Adobe ID has been changed and changes did not apply properly. To get this corrected or synced you may contact to the support (support email shared via private message).

Related discussion- Unable to "Send for Signature" after changing Adobe ID

Regards,

Akanchha

[JDNIBLACK]

Hello Akanchha,

I am having the same problem after changing my Adobe ID.  Please send me support email that can resolve.  Thanks