After downloading my file the word document is mostly gibberish. Why? service used exportPDF

[Teresa CLNC©]

After downloading my file the word document is mostly gibberish.  Why? Service used "exportPDF".

[Sara_Forsberg · Accepted solution]

Hi shelbyrn,

The quality of a conversion really depends on the quality of the original PDF file. Please see Will Adobe ExportPDF convert both text and form... | Adobe Community.  Do you know what or how the PDF file was created?

You may have better luck by disabling OCR as described in this document: How to disable Optical Character Recognition (O... | Adobe Community. (Note, however, that is  option isn't optimal if the PDF was created from a scanned document; you'd want OCR enabled to convert the image text in the PDF to editable text).

Best,

Sara

[Teresa CLNC©]

Problem solved by disabling OCR.

Thank you, Thank you

Teresa

[Sara_Forsberg]

Awesome, Teresa!

Enjoy your day.

Best,

Sara