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I just signed up it keeps telling me an error occurred while accessing the service?
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Hi Sherys17635778,
Could you confirm how you have been trying to access the service? And where exactly you are getting the error, is it in the Adobe Reader application or on web?
If you are trying the conversion through the desktop application then you may try online on https://cloud.acrobat.com/exportpdf
Let us know if it still doesn't work.
Regards,
Akanchha