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Anyone else experience an outage?

New Here ,
Nov 21, 2017 Nov 21, 2017

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Anyone else experience an outage?

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New Here ,
Nov 21, 2017 Nov 21, 2017

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Yes 2 days in a row it happened to me now.

Annoying to say the least!

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New Here ,
Nov 21, 2017 Nov 21, 2017

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down in Australia too. any advice on how long to expect our paid service to be interrupted?

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New Here ,
Nov 22, 2017 Nov 22, 2017

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After searching for about 30 minutes last night, I finally found a 'chat service' on Adobe. Waited over 90 minutes before someone started talking to me, just to tell me that Adobe has a technical problem and it would be solved in 4 to 5 hours. THAT WAS ABOUT 12 HOURS AGO!

Can someone of Adobe please let us know when THEIR problem will be solved. I totally rely on PDF conversions for my job. I see someone has problems (still) in Australia. I'm in Belgium, so I guess it's a global thing.

Come on Adobe, we're paying for this!!!

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Adobe Employee ,
Nov 22, 2017 Nov 22, 2017

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Hi All,

We apologize for the inconvenience caused, the services are restored now, please use the services and let us know if you have any questions. You may also refer to the following KB link for more troubleshooting steps Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud... Link: https://forums.adobe.com/docs/DOC-8841

Regards,

Anand Sri.

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