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Button to unshare and delete a pdf for review is missing

New Here ,
Nov 08, 2018 Nov 08, 2018

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Last week I had the ability to unshare or delete all pdf's that were shared for review via the Adobe Document Cloud. I am the owner and initiator of these documents.

Now it is gone! The unshare and delete buttons simply aren't there any more. Red square shows where they were last week.

Has anyone else run into this problem? Help!

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Adobe Employee ,
Nov 12, 2018 Nov 12, 2018

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Hi Amy,

Sorry for the delay in response.

As mentioned above, that you had the Unshare and Delete option earlier and sudden its not available. So is it a behavior that you have noticed for specific file that has been shared or for every file which was initiated for shared review is now can't be deleted?

  • As you are working with Acrobat DC, then check with a different file which was shared using shared review.
  • Only a review initiator can delete or unshare the review, not anyone else.
  • Sign Out and Sign In back in the application.
  • Check whether Acrobat has the latest update installed or not, Open Acrobat>Help>Check for update

Tracking and managing PDF reviews

Help us with the screenshot of the Shared Review to understand the issue clearly.

https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Regards,

Akanchha

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New Here ,
Jul 03, 2019 Jul 03, 2019

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I am having the same issue.

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New Here ,
Jul 03, 2019 Jul 03, 2019

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I have the latest version of everything installed.

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New Here ,
Jul 03, 2019 Jul 03, 2019

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Screen Shot 2019-07-03 at 11.59.49 AM.jpg

This is happening with every browser and following your directions.

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New Here ,
Jul 19, 2019 Jul 19, 2019

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I am experiencing this issue as well and have had very frustrating tech support guidance.

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