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¿Cómo recuperar archivos eliminados?

New Here ,
Nov 23, 2016 Nov 23, 2016

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Borré accidentalmente los archivos que estaban en la página de "reciente", y ahora mi Document Cloud está vacía.

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correct answers 1 Correct answer

Adobe Employee , Nov 23, 2016 Nov 23, 2016

Hi Alejandranino,

Sadly, if your files were only saved on the application and you do not have copies of the same on your device, there is no way to retrieve the lost files.

However, please check the recycle bin as the files can be in there possibly.

Also, please confirm the workflow you followed to delete the files as there is a possibility you might have cleared the files from the list and not deleted them.

Thanks,

Supriya

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Adobe Employee ,
Nov 23, 2016 Nov 23, 2016

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Hi Alejandranino,

Sadly, if your files were only saved on the application and you do not have copies of the same on your device, there is no way to retrieve the lost files.

However, please check the recycle bin as the files can be in there possibly.

Also, please confirm the workflow you followed to delete the files as there is a possibility you might have cleared the files from the list and not deleted them.

Thanks,

Supriya

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Community Expert ,
Jan 29, 2020 Jan 29, 2020

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Hola,

Donde exactamente borraste, en Acrobat en la pantalla de bienvenida, o en Documents.adobe.com pues es solo una lista de recientes como dices, no son los archivos, ingresa directo a las carpetas y busca, ya sea local o en el almacenamiento.

Saludos,

 

---------------------------------------------------

 

Hi,

Where exactly you deleted, in Acrobat on the welcome screen, or in Documents.adobe.com it is just a list of recent ones as you say, they are not the files, go directly to the folders and search, either local or in storage.

Regards,

WbolanosCo

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New Here ,
May 02, 2021 May 02, 2021

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Hola donde encuentro la papelera de reciclaje 

 

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Community Expert ,
May 11, 2022 May 11, 2022

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@kivet0D4D wrote:

Hello where I find the recycle bin 


 

If you are using a Mac, it has a Trash can instead of a recycle bin.

 

If you are using Windows and your Recycle Bin is not showing on your Desktop, follow these instructions from Microsoft Suppot.

https://support.microsoft.com/en-us/windows/show-or-hide-the-recycle-bin-0d4d40aa-be23-91ec-96ab-338...

 

When you delete files from your computer, they move to the Trash (Mac) or Recycle Bin (Windows) and stay there until emptied.

 

Jane

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Explorer ,
Jul 04, 2022 Jul 04, 2022

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si no me equivoco, los archivos se almacenan en la papelera durante otros 30 días.

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Community Expert ,
Jul 04, 2022 Jul 04, 2022

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LATEST

@KaterinaTkach wrote:

if I'm not mistaken, the files are stored in the trash for another 30 days.


 

That's true for files deleted from the iCloud Drive. For files deleted from a Mac HD, you can set it to do that in Finder > Preferences > Advanced > “Remove items from the Trash after 30 days.” For me, the files stay until I manually empty the Trash.

https://support.apple.com/guide/mac-help/delete-files-and-folders-on-mac-mchlp1093/mac

 

Jane

 

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