Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Can I send files with a different email than my Adobe ID?

New Here ,
Feb 17, 2015 Feb 17, 2015

I want to use my business email address for sending files, but keep my Adobe account personal.  Is this possible?

584
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Feb 17, 2015 Feb 17, 2015

Hi ednkirstin,

If you use the Send Personalized Invitations option in Adobe Send, your message will be sent using the email address that you log in with (your Adobe ID).

However, you can use the Create Anonymous Link option to generate a link to the file that you want to share, and then send that link using your business email application. (Though that option doesn't provide personalized tracking or viewing information.)


Best,

Sara

Translate
Feb 17, 2015 Feb 17, 2015

Hi ednkirstin,

If you use the Send Personalized Invitations option in Adobe Send, your message will be sent using the email address that you log in with (your Adobe ID).

However, you can use the Create Anonymous Link option to generate a link to the file that you want to share, and then send that link using your business email application. (Though that option doesn't provide personalized tracking or viewing information.)


Best,

Sara

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 17, 2015 Feb 17, 2015
LATEST

Hi Sara,

Thank you for your quick response.  Tracking is one of the most important features for me, because I need to know my clients received their files.  It sounds like I may need to change my Adobe ID to match my business email.

Thanks again for your help.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines