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Can not Edit pdf after renewing the annual subscription- Adobe Reader DC

New Here ,
May 08, 2017 May 08, 2017

I renewed my annual subscription for Adobe Reader DC but cannot access services, I get the subscription page when I try to edit.

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correct answers 1 Correct answer

Adobe Employee , May 09, 2017 May 09, 2017

Hi Kenta30354711,

Adobe Reader DC is a free application of Adobe, that doesn't come up as subscription. Also, Adobe Reader doesn't have a ability to edit the pdf document.

I have checked your account and found a subscription of Adobe PDF pack, which is an online service that you can use online through-

https://cloud.acrobat.com/

Also, you can use the Adobe PDF pack through Adobe Reader DC (desktop application)

As you have mentioned above that you were trying to edit the document and its not working.

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Adobe Employee ,
May 09, 2017 May 09, 2017
LATEST

Hi Kenta30354711,

Adobe Reader DC is a free application of Adobe, that doesn't come up as subscription. Also, Adobe Reader doesn't have a ability to edit the pdf document.

I have checked your account and found a subscription of Adobe PDF pack, which is an online service that you can use online through-

https://cloud.acrobat.com/

Also, you can use the Adobe PDF pack through Adobe Reader DC (desktop application)

As you have mentioned above that you were trying to edit the document and its not working. Because Adobe PDF pack doesn't have the "EDIT" tool feature in it.

FAQ | Adobe PDF Pack

In order to edit a document, you need to subscribe for Adobe Acrobat DC service- Adobe Document Cloud FAQ

Regards,

Akanchha

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