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Can not upgrade to combine several PDF s...

New Here ,
May 04, 2018 May 04, 2018

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Ich habe versucht, ein upgarde zum kombinieren mehrerer PDF s zu erwerben, das hat leider nicht funktioniert....

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correct answers 1 Correct answer

Adobe Employee , Jul 19, 2018 Jul 19, 2018

Hi Jakob karlz,

As per the issue description mentioned above, you are facing issue when trying to upgrade to Adobe PDF Pack, is that correct?

As we have checked the account details using the email address you are logged into the forums, you have a subscription for Export PDF.

To upgrade to Adobe PDF Pack ( which allows you to combine files) you can contact our support here: Contact Customer Care

(sign in with your Adobe ID to begin > select Account issues > select change or upgrade my membership >

...

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Community Expert ,
May 04, 2018 May 04, 2018

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What happens when you try it?

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New Here ,
May 04, 2018 May 04, 2018

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I get directed to the support forum...

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Adobe Employee ,
Jul 19, 2018 Jul 19, 2018

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Hi Jakob karlz,

As per the issue description mentioned above, you are facing issue when trying to upgrade to Adobe PDF Pack, is that correct?

As we have checked the account details using the email address you are logged into the forums, you have a subscription for Export PDF.

To upgrade to Adobe PDF Pack ( which allows you to combine files) you can contact our support here: Contact Customer Care

(sign in with your Adobe ID to begin > select Account issues > select change or upgrade my membership > show me my contact options > and choose from chat or phone).

Refer to the following link for more info on PDF Pack: FAQ | Adobe PDF Pack

Let us know if you need any further help.

Shivam

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