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Can't create a folder in Acrobat.com

Community Beginner ,
Apr 10, 2013 Apr 10, 2013

For a couple of days is impossiible to create a folder...when i write a name and then type Create Folder option the loading is infinite.

HELP!

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Adobe Employee ,
Apr 10, 2013 Apr 10, 2013

Hi Jose,

Try clearing the browser cookies /history and try. Or check with a different browser.

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Community Beginner ,
Apr 10, 2013 Apr 10, 2013

doesn't work.

i try with opera, safari and firefox...

i always use chrome...

i'm going crazy please help me

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Adobe Employee ,
Apr 10, 2013 Apr 10, 2013

Please give me your Login ID so that I can check the same at my end.

If the issue is replicable I need to check your account at the back end.

Note : Send me a private message

If you dont know how to do that refer : http://forums.adobe.com/thread/1184148

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Community Beginner ,
Apr 10, 2013 Apr 10, 2013

mp sent

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Adobe Employee ,
Apr 10, 2013 Apr 10, 2013

Is the issue resolved now?

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Community Beginner ,
Apr 10, 2013 Apr 10, 2013

No and I try with other browsers and delete all history and cookies. .

Problem still persist, can you still try something?

I will try with pc at home

Thank you

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Community Beginner ,
Apr 10, 2013 Apr 10, 2013

I tested now with mobile devices and doesn't work...only upload work perfectly

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Community Beginner ,
Apr 11, 2013 Apr 11, 2013
LATEST

in this moment all work perfect,

thank you for helping me!

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Adobe Employee ,
Apr 10, 2013 Apr 10, 2013

I do not see the service associated with this email.

Please provide me the Order number so that I can investigate further.

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