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Can't open a pdf in Google Drive on my iPad

Community Beginner ,
Jun 20, 2019 Jun 20, 2019

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Hi, When I open the Fill & Sign app and I browse for a file, I can get to local storage or iCloud drive but I can't get to my Google drive storage.

Any suggestions? I can get to my Google Drive using the File Brwoser on my iPad, just not from within the Fill & Sign app.

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Adobe Employee ,
Jun 26, 2019 Jun 26, 2019

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Hi JacoK,

Sorry for the delay in response.

Could you please let us know about the options you get when you try to open PDF files in Adobe Fill & Sign application? It would be helpful if you can share the screenshots. Also, provide us the details as asked below:

- Application version

- OS version on your iPad

To share the screenshot, use the steps provided below:

- Click on the insert icon provided in the reply window as shown below:

- An Insert Image window will appear.

- Then click on Insert Image and browse the location where you have saved the screenshot file.

- Select the file and click on Open > Insert Image.

We will be waiting for your response.

Regards,

Meenakshi

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Community Beginner ,
Jun 28, 2019 Jun 28, 2019

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Hi,

The OS on my iPad is version 12.3.1, the Fill & Sign app is version 19.04.00

Img1 shows what I see when I use File explorer, you can see I have acces to my Google Driveimg1.PNG

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Community Beginner ,
Jun 28, 2019 Jun 28, 2019

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Img2 shows what I get when I browse for files when using the Fill & Sign app

img2.PNG

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Community Beginner ,
Jul 25, 2019 Jul 25, 2019

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A response would be nice.....

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