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Can't sign into account on in PDF

New Here ,
Jul 18, 2018 Jul 18, 2018

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PDF file will not allow me to sign into my account to use conversion tools. Just signed up - keep getting the message below.

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correct answers 1 Correct answer

Adobe Employee , Jul 25, 2018 Jul 25, 2018

Hi Djc,

Sorry for the delay in response.

Looking at the screenshot attached, it seems that you are using the old version of Adobe Reader, if that is the case it is an expected behaviour. I would recommend installing the latest version of Adobe Reader   Adobe - Adobe Acrobat Reader DC Distribution

Feel free to update this discussion if you have further questions.

-Tariq Dar

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Adobe Employee ,
Jul 25, 2018 Jul 25, 2018

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Hi Djc,

Sorry for the delay in response.

Looking at the screenshot attached, it seems that you are using the old version of Adobe Reader, if that is the case it is an expected behaviour. I would recommend installing the latest version of Adobe Reader   Adobe - Adobe Acrobat Reader DC Distribution

Feel free to update this discussion if you have further questions.

-Tariq Dar

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