can't use my export pdf licence

[laurentd47517989]

Hi

I have subscribed to the Export pdf (to MS-Word) option, but whenever I try to edit a pdf file, the system syas that my licence does not allow it.

[AnandSri · Accepted solution]

Hello Laurentd,

As per the description above, you are not able to edit a PDF file using the Adobe ExportPDF service, Is that correct?

With Adobe ExportPDF, you can turn PDF files into editable Word, Excel, and RTF (rich text format) documents.

You cannot edit PDF files with Adobe Export PDF. You need Acrobat DC to edit PDF files. See Adobe Acrobat Pro DC: PDF converter, convert PDFs from anywhere.

Access the services through https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari.

For troubleshooting, you can refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.