Cancel the subscription

[maria_josél42050977]

Buenos dias

deseo cancelar mi suscripcion y no aparece habilitada la opcion de cancelar mi plan.

por favor hacer efectiva la cancelación desde enero de 2018.

gracias

[AkanchhaS · Accepted solution]

Hi Mariajos,

The plan that you have subscribed for, is one-year subscription. As said that its not allowing you to cancel  the subscription online, in that case you need to contact to our cancellation billing team via Chat/Phone to get the needful done for you.

You may follow the link- Contact Customer Care

Also see- Legal subscription terms | Adobe

Let us know if it doesn't help you.

Regards,

Akanchha