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Cancel the subscription

New Here ,
Jan 07, 2018 Jan 07, 2018

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Buenos dias

deseo cancelar mi suscripcion y no aparece habilitada la opcion de cancelar mi plan.

por favor hacer efectiva la cancelación desde enero de 2018.

gracias

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correct answers 1 Correct answer

Adobe Employee , Jan 08, 2018 Jan 08, 2018

Hi Mariajos,

The plan that you have subscribed for, is one-year subscription. As said that its not allowing you to cancel  the subscription online, in that case you need to contact to our cancellation billing team via Chat/Phone to get the needful done for you.

You may follow the link- Contact Customer Care

Also see- Legal subscription terms | Adobe

Let us know if it doesn't help you.

Regards,

Akanchha

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Adobe Employee ,
Jan 08, 2018 Jan 08, 2018

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LATEST

Hi Mariajos,

The plan that you have subscribed for, is one-year subscription. As said that its not allowing you to cancel  the subscription online, in that case you need to contact to our cancellation billing team via Chat/Phone to get the needful done for you.

You may follow the link- Contact Customer Care

Also see- Legal subscription terms | Adobe

Let us know if it doesn't help you.

Regards,

Akanchha

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