Cancellation-how?

[Edf1]

Hi, I'm trying to return a pdf export product  bought by mistake. The purchase page indicated a policy of return within 30  days. The cancellation page indicates cancellation isn't possible. The chat line went dead after the third question, without explanation. What to do? 

[Mandeep5062 · Accepted solution]

Hi Edf

Please contact Adobe Support,

you are  welcome to contact our support team at http://adobe.ly/yxj0t6

Or By Phone : 1-800-833-6687