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cannot access Export PDF

New Here ,
Feb 10, 2015 Feb 10, 2015

i purchased subscription for Export PDF and money has come off my card but cannot access it. my account does not say that i have bought it

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LEGEND ,
Feb 10, 2015 Feb 10, 2015

Check the email confirming the purchase and make sure you are using the SAME Adobe ID. It's very easy to end up with two or more.

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New Here ,
Feb 10, 2015 Feb 10, 2015

The only email I received asked me to click on a link to verify subscription.  I cannot use the link again as it has timed out

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LEGEND ,
Feb 10, 2015 Feb 10, 2015

Did you manage to verify the subscription when the link was current? If not, you're going to need to contact Adobe.

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New Here ,
Feb 10, 2015 Feb 10, 2015
LATEST

I clicked on the link at the time and it just came up with a welcome message.  I have not been able to actually do anything with it.  when I log in and look at my account its not in my there.  I cannot find any contact details

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