cannot convert pdf to word file

[evalval]

i cannot convert pdfs to word files using either Adobe Reader or ExportPDF website.  Using Adobe Reader, I get "an error occurred while trying to access the service" and for ExportPDDF website, I get an "internal server error" message. I have the most recent version of Adobe and checked for recent updates  Anything else I can try?

[pwillener]

[topic moved to Acrobat.com Services forum]