Copy link to clipboard
Copied
I renamed my files on acrobat.com (on my laptop) and then attempted to open them on my iPad. The file will download and won't display. It says "This document cannot be previewed."
Copy link to clipboard
Copied
Well it's taken me over 2 years to solve this for you.
I've been working night and day seven days a week for almost the entirety of that period.
You need to add the extension (i.e. .PDF) after the filename when renaming a file in the document cloud.
Unlike the save dialogue box in Acrobat on a PC or Mac, the cloud-based application does not insert the extension automatically.
Copy link to clipboard
Copied
Thank you for working 2 years, you made my day, worked perfect. Thanks Dan