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Cannot open PDF files in a particular SharePoint Online site when using Adobe Document Cloud

New Here ,
Mar 03, 2021 Mar 03, 2021

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I get the following error when opening .PDF files from a particular SharePoint Online site and only when using Microsoft Edge. I can open it in the browser, but not when using Adobe Docuent Cloud.

{"error": {"code": "Forbidden", "message": "Not allowed to access this resource.", "details": { "error_code": "403" } } }

 

All the other sites are OK and have reviewed the site and libraries settings and no issues have been found. 

 

Any assistance with this is greatly appreciated. Thanks!

 

 

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Manage files , View PDF

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New Here ,
Dec 21, 2021 Dec 21, 2021

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Delacrr,

 

We're seeing the following in our environment as well. Did you have any luck or find a solution with this issue?

 

Was it more of a Sharepoint/o365 problem or was it more of an Adobe integration issue?

 

 

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