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Hello There I have subscription to convert from pdf to excel or word but every time i try that it sends me to by ore try a free trial .Why i can do anything with this subscription .
Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.htmlThis part copied from Nancy_OShea1. Open CC Desktop App.2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."3. Click on your Avatar (top right image).4. Sign-out of Creative Cloud.5. Close all apps.6. Restart your computer.7. Open CC Desktop app.8. Click your Avatar.9. Sign-in with your paid ID and password.