Copy link to clipboard
Why did certain PDF's turn black in my documents file?
We apologize for the delay in response to your query.
As mentioned some of the PDFs are showing black on Document Cloud. So is it the entire document color is in black or only some content showing black?
How you have been accessing the document cloud? Through the desktop application Adobe Reader DC or the online via- https://cloud.acrobat.com/recent
Try accessing it through- https://cloud.acrobat.com/recent and see of that helps.