• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Clicked "SHARE", blank window appeared and all function now frozen.

New Here ,
May 09, 2020 May 09, 2020

Copy link to clipboard

Copied

I saved a fillable PDF from the web, filled it out and clicked share. Now, a blank white widow is covering the form and all is frozen. There was alot of research went into filling it out and I'm hoping there's a way to at least see the form again.

Help greatly appreciated!

Views

250

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 13, 2020 May 13, 2020

Copy link to clipboard

Copied

LATEST

Hi Tim,

Sorry for the delay in response and the experience. 
I hope this is already resolved. There is a known issue which occurs if you try saving a file and blank Save as window apprears, we have a solution for it: https://helpx.adobe.com/in/acrobat/kb/blank-save-as-dialog-mac.html
If you already have found a solution to this issue, i would request you to please share your findings that may help others. 
If this issue is still occuring let us know more about it, help us with screenshot and the version of app and OS installed on the machine.

Regards,

Tariq 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources