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Clicking send for signature causes the program to freeze

New Here ,
Oct 21, 2021 Oct 21, 2021

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A white box pops up and then freezes the program. I have to use task manager to close it. I tried uninstalling to reinstall, but it keeps saying I need to close either powerpoint or word - and neither of them are open. 

 

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New Here ,
Oct 22, 2021 Oct 22, 2021

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To Clarify, I am talking about Acrobat Pro DC

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New Here ,
Oct 25, 2021 Oct 25, 2021

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LATEST

Try to update your windows and supported devices.
I have the same problem last month. When the box appear, all computer is getting slow.
If you check into your task manager, You will see Disk usage 100%.
Then I try googling everywhere and bang.., I update my windows.
And everything works perfectly.

Author @ https://www.warren-chamber.org/

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