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como recuperar licença renovada e paga do adobe reader dc

New Here ,
Sep 28, 2017 Sep 28, 2017

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reiniciei meu computador e a Adobe quer me cobrar novamente. Como faço para recuperar minha licença de uso paga e renovada?

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correct answers 1 Correct answer

Adobe Employee , Sep 28, 2017 Sep 28, 2017

Hi Ricardol,

As per the description above, you are getting Purchase/Buy again message while using the Adobe Export PDF services, Is that correct?

You are subscribed to Adobe ExportPDF services on your Adobe ID, you can use the services through your online account, Sign in to your account at https://cloud.acrobat.com/exportpdf with your Adobe ID and password.

It seems that you have Acrobat installed, and due to which you are getting the message.

Please install the free desktop version of Adobe Reader

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Adobe Employee ,
Sep 28, 2017 Sep 28, 2017

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Hi Ricardol,

As per the description above, you are getting Purchase/Buy again message while using the Adobe Export PDF services, Is that correct?

You are subscribed to Adobe ExportPDF services on your Adobe ID, you can use the services through your online account, Sign in to your account at https://cloud.acrobat.com/exportpdf with your Adobe ID and password.

It seems that you have Acrobat installed, and due to which you are getting the message.

Please install the free desktop version of Adobe Reader to use the services of Adobe ExportPDF. More about Adobe ExportPDF: Using Adobe Export PDF Link: https://helpx.adobe.com/document-cloud/help/using-exportpdf.html

Install Rader DC: Adobe - Adobe Acrobat Reader DC Distribution  Link: https://get.adobe.com/reader/enterprise/

Make sure you are logged in with your Adobe ID and password in Adobe Reader.

Hope this helps, and keep us posted with the results.

Regards,

Anand Sri.

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