conversion error

[georges16199089]

Hi I have successfully converted 20 PDF files using Acrobat Reader. I also have a Cloud based conversion plan and have converted 2 documents there.  However as soon as I tried to convert the 21st document I get "conversion error".   I have done all the recommended fixes:

1) tried 2 different browsers.  2) cleared the cache on all browsers 3) all documents are in the 40-75mb size so not too big.   

What else is there ?   I tried technical support CHAT and they were HOPELESS.  They took 20minutes to tell me they cant help. Can anyone here help me please ?

[Tariq Dar]

Hello,

Sorry for the delay in response and for the inconvenience caused.

This issue has been taken care of, if in case you are still experiencing this issue. Please try using a different browser and try the url https://cloud.acrobat.com/exportpdf and check if that is working fine.

Feel free to update the discussion if you have further questions.

-Tariq Dar