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conversion failure from pdf to word

New Here ,
Feb 26, 2014 Feb 26, 2014

I keep getting a "conversion failure" message trying to convert from pdf to a word document

930
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Adobe Employee ,
Feb 26, 2014 Feb 26, 2014

Hi msmoncini,

We are sorry for the inconvenience caused to you.

May i know which application of Adobe you are using to convert the file. How big file is and what is your exact work flow.

Regards,

Ajlan Huda

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New Here ,
Feb 26, 2014 Feb 26, 2014

Version 11.0 and the doc is 284 pages landscape

Paulette

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Adobe Employee ,
Feb 26, 2014 Feb 26, 2014

Is it the Microsoft word document if it is what is the version of Microsoft office package you are using.

Just for the test please break the document and try convert again. Currently we have the latest update 11.0.06. Have you tried update Acrobat yet.

Please let me know the result.

~ Ajlan

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New Here ,
Feb 27, 2014 Feb 27, 2014

Windows Version 7. I am using Acrobat 11.0.6

Paulette

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Adobe Employee ,
Feb 27, 2014 Feb 27, 2014
LATEST

Open Word document, Click on File > Info > Check for Issues > Inspect document

And check.

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