Copy link to clipboard
Copied
I keeping getting conversion failure message. I've tried converting the file using the online web portal and still getting the same conversion failure message.
Copy link to clipboard
Copied
Hi sharmaarkea81192416,
Please review your PDF file's security setting from "Document Properties" below:
1. Open a PDF in Reader
2. Right mouse click then select "Document Properties .." from the context menu
3. Select "Security".
If your PDF file is set for encryption the file cannot be exported.
Please read this site : https://helpx.adobe.com/acrobat-com/kb/file-never-converts.html
Please let me know if you have any questions.
thank you.
Hisami
Copy link to clipboard
Copied
Hi Hasami,
The file is not locked and still having trouble converting from PDF to
word. I've attached to this email. I am only interested in a few pages. I
really don't need the whole document converted to a word. If you're able to
convert selected pages to word, I need the following pages converted to
word: 46, 52, 53, and 22 converted to a PDF.
Any help with this would be great.
Thank you in advance,