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I'm getting "an error occurred while trying to access the service" message when trying to convert a PDF (bank statement) to Excel. I've paid for the annual service. Please advise. I'm on a Macbook Pro.
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Hey Johnc,
Sorry to hear about the trouble.
Since you are getting the "an error occurred while trying to access the service" message when trying the conversion. Then we suggest you to please refer to the related help article An error occurred while trying to access the service | unable to connect to PDF services and follow the troubleshooting steps.
Let us know if it doesn't help.
Regards,
Akanchha
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