Converting PDF to word but will only convert the first section

[rebeccas16996372]

I paid for the ability to convert my pdf document to a word document but it only converts the first 8 pages of what is a 20 page document. The entire document is the same format so there shouldn't be any extra difficulty with the remaining pages. Help!

[AnandSri · Accepted solution]

Hello Rebeccas,

We're sorry for the delayed response and inconvenience caused. Try exporting the PDF file using the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a browser like Chrome, or Firefox, or Safari and see if this brings any difference.

Does the PDF file contains only images? Is it a scanned PDF?

The record shows that the Adobe ExportPDF service is canceled and inactive. To check the current plan details, log in to Adobe.com>Manage Account>Plans and Products or refer to Account and membership help

For more details about Adobe ExportPDF, you can refer to FAQ | Adobe Export PDF, Document Cloud

For troubleshooting, refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Feel free to update this discussion for any further assistance.

Thanks,

Anand Sri.