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Participant
June 12, 2016
Question

Converting PDF to Word or Excel

  • June 12, 2016
  • 1 reply
  • 1249 views

Hi,

I purchased the Adobe acrobat Pro for my windows PC and MAC pc - When i convert a PDF document to Word or Excel on my windows pc - It works great However when I try converting on my MAC it takes me to a blank web page and nothing happens.

What am I doing wrong????

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    1 reply

    Sarojini_Nagar
    Community Manager
    Community Manager
    July 16, 2016

    Hi Julek-ski ,

    Please share the workflow as in how you are trying to convert PDF to word on mac?

    Does this happen with a particular PDF or all the PDF documents ?

    Check with other documents as well .

    Also let us know the office version you have .

    Regards

    Sarojini

    johno28077512
    Participant
    July 16, 2016

    i have only one pdf to change to Word at this time. The Office version I have is Office 2011 for the Mac. MY OS is 10.11.9 What I am getting is half a page vertically with half the page missing. The pdf is photocopy from a book, one page per scan. I am using Adobe Export PDF, I hope you can help me. Thanks, John

    Sarojini_Nagar
    Community Manager
    Community Manager
    July 19, 2016

    Hi johno28077512 ,

    Please try exporting using the browser by navigating to this link : https://cloud.acrobat.com/exportpdf​  by logging in with your Adobe ID .

    Let us know if you able to export using this link.

    Regards

    Sarojini