I just started paying for and using Adobe Export a few weeks ago, and at first it worked perfectly. But now, I keep trying to convert PDF's that are already text into Word documents and the converter won't do it. Every time I scan one document it turns the pages black, and the other document has some pages turn out as images instead of text while the other pages are fine. I tried both Chrome and Safari and neither browse works properly. What is the issue here?
Are you not able to export one specific PDF file or all the PDF files? Have you tried exporting other PDF files?
If the issue is with one specific PDF file, Is it possible to share the PDF file with us so that we can try it at our end? To share the PDF file, use Adobe send to share the PDF file via private message How Do I Send Private Message