Create PDF from a JPG file

[paolo.l]

When I try to create a PDF file from any jpg file (or when I try to combine multiple jpg files into a pdf) I get an error message telling me that the file type is not supported. The Adobe version is the latest.

[Bernd Alheit]

Try the forum for Adobe Acrobat.

[MeenakshiNegi]

Hi paolo.l,

Thank you for reaching out, and sorry about the trouble

It seems that you are using the Acrobat desktop application to create PDFs from JPG files.

Please try the Acrobat Online account ad check if you get the same error. Open the following link and sign in using the Adobe credentials.

Then go to the Convert tab and select JPG to PDF. Check if that works.

Would you share the Acrobat desktop application and OS version on the machine?

Did you start experiencing this issue recently?

Thanks,

Meenakshi

[paolo.l]

Meenakshi,

I have already answered to this question:

https://community.adobe.com/t5/acrobat-discussions/create-a-pdf-from-jpg/m-p/13276611#M383395

Thank You. Best regards, Paolo.
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[MeenakshiNegi]

Thank you for sharing the information.

We have responded to the other thread that you shared above.

Please provide the information asked. We will try to replicate the behavior at our end for further investigation.

Thanks,

Meenakshi