DCS for MSO365 - Limit of 6 documents for Merge?

[JAKUB221541830trt]

Hello,

We have users who do a lot of document merges. According to your documentation here:

Using Adobe Document Cloud PDF experience for Office 365 on SharePoint and OneDrive

It states: "You can combine up to twelve files into a single PDF." However when attempting to merge any more than 6 documents we get an error. Is there a way to change this limit, modify it? The documents being merged don't have any form of encryption, security, etc. I can merge bunches of 6 or less, but never more than 6.

Please advise.

[Meenakshi Negi]

Hello,

Thank you for reaching out, and sorry about the delay in response.

As you are trying to combine files, please share the screenshot of the error message that appears.

Also, share the size of the files you select to combine.

Let us know if the issue is already resolved.

Thanks,

Meenakshi