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dobe acrobat pro 2020. No Response Problem

New Here ,
Jun 20, 2021 Jun 20, 2021

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I am using Adobe acrobat 2020.

Currently, no response error persists even if a small file is opened.

I can't work on PDF due to an error.

I tried many things, including reinstalling the program, updating the program, and changing the security settings, but the problem was not solved.

Is there anything else I can try?

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Adobe Employee ,
Jun 26, 2021 Jun 26, 2021

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Hello,

 

Sorry for the delay in response.

 

As you receive the error, could you please share the screenshot of the error message?

Share the Acrobat 2020 ad OS version number on the machine.

Did you make any recent changes after which the issue started?

 

Let us know if the issue is already resolved.

 

Thanks,

Meenakshi

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New Here ,
Jun 30, 2021 Jun 30, 2021

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Hello

The same problem continues even now.

I'm sharing the captured version.

 

1. adobe acrobat 2020 pro

5C3A_0-1625115748403.png

2. Windows os : Windows 10 Pro for Workstations 64bit

5C3A_1-1625115850067.png

 

 

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