Document Cloud Down?

[russellr14317779]

Is the cloud down right now?
I have been trying to open some of my files that are on the cloud and it says "Adobe Document Cloud is still working on your last operation. Try again later"oud.

I am also unsuccessful at viewing the files on cloud.acrobat.com

Thanks in advance

[This post moved from Acrobat Reader to Document Cloud PDF services]

[caliche]

Was worth a try but did not change the behavior

I appreciate a response from an Adobe person, but I note that my post reviving this question was almost 4 weeks ago.

[4EYES]

This solution does not work.

[koenraad.bats@ds-n.com]

Same over here, doesn't work. Must be some setting on my computer, for both Acrobat Pro and Reader, because I can open my Document Cloud files on an other computer.

[lourdeso87386174]

Por favor no mandes más propaganda.

Obtener Outlook para Android<https://aka.ms/ghei36>

[sergegordy]

Hello!

Same problem here.

[4EYES]

This issue has NOT been resolved...I repeat NOT resolved.  I cannot work with/edit  documents that I have scanned [using your Scan application] onto the cloud from my phone. I have to download them online or export them onto my desktop, which is counterproductive and indicative of a problem on your end Adobe not the user. Please fix this!

[4EYES]

That said, online services work well and provide a sufficient work around if you don't need to save anything on a local drive.

[bethn24573514]

I have been having the same problem since sometime in the spring. The program works on my iPad. Works on my home PC. Does not work on my office PC. Uninstalled, reinstalled. Nada.  Had operating system updated to Windows 10. Everything else works great—but STILL getting the “completing your last operation” message.  It came up the first time I tried to open a file after having whole new system installed.  There is obviously a problem and Adobe is not getting to the source.

[bethn24573514]

My problem has FINALLY, FINALLY been solved. It required three days' work by an IT person at my university. I don't quite understand his solution, but I will explain it as best I can.

The IT person explained it to me in the following way: Adobe creates an individual profile for each device that uses the program. This is separate from the "user" profile--the thing containing one's log-in credentials and so on, since that profile is not machine-specific. He said that this profile evidently got corrupted. He had wiped my computer once already, but my understanding is that in some way he copied the original program back with the corrupted profile, and so then he had to wipe it a second time and install Adobe cleanly.

Here are his words, which will probably make more sense to the knowledgeable:

"Re-imaged system a second time for profile corruption."

I hope this helps someone else.

[AkanchhaS]

Hi bethn,

Thanks for sharing your workaround and findings. It may would definitely be helpful for someone who might experience the similar issue.

-Akanchha 

[nazmulH-0FoDXP]

I am having the same problem for last 2 months. I can open cloud documents from my Macbook but can not from windows PC. I have tried re-installing adobe -DC several times, even re-installed my Windows 7 OS but did not able to solved the "Adobe document cloud is still working on your last operation. Try again later"- issue. Do something please.@

[priyeshj8956]

even i am facing similar problem on my desktop but if i sign in through friends desktop its working fine, what setting i should change